Order Terms and Conditions
An Alpha Online order is a Sales Contract. An order placed online is a sales
contract between Alpha Nutrition Online, a division of Environmed Research Inc.
hereafter called the Seller and you, the Buyer. By placing and order online, you
are entering a sales contract with the Seller. Both parties accept duties and
obligations. By placing an order online, the Buyer acknowledges and agrees to
the following terms and conditions of sale.
Payment for products ordered online shall be may in advance of the
order shipment by Pay Pal which accepts credit cards. The seller reserves the
right to alter or refuse an order by notifying the Buyer by email and by
refunding money already paid by the Buyer. The Buyer warrants that
payments made by Pay Pal and/or credit card banks are final and binding on the
buyer and cannot be refunded by charge back. The Buyer further agrees to notify
the seller before the order is shipped if he or she or wants to return un-opened products and will request refund
according to the refund conditions declared herein. You must provide
detailed information to request return authorization.
Post Office Delivery Canada Post and the US Postal Service
determine the time it takes to deliver your order. Post Office performance is
beyond our control. You will receive a link to tracking information by
email that includes an expected delivery date. Overall, Post Office is
excellent; however, occasionally, shipments are delayed but rarely are lost.
Delivery time can be prolonged by longer distance, adverse weather and problems
with your local postal delivery arrangements. Shipments to the US also can be
delayed by US customs.
Receiving Shipment By placing an order, the Buyer warrants that the
delivery address is complete and correct and that he or she will be available to
receive the shipment or will delegate the responsibility of receiving the
shipment to a responsible party.
All costs incurred by failed delivery to the address supplied by the Buyer
will be paid by the Buyer. The seller accepts no responsibility for the cost
of goods when delivery is refused by the buyer, lost by the Post Office, or for
goods stolen or damaged. The buyer will receive ample notification by email of
the order shipment and will also receive tracking information from Canada Post
which applies to both Canadian and US deliveries.
No Returns Our products and services are high quality and designed for
thoughtful and considerate people. Returns are costly both to you and to
Alpha Online and our goal is to lower costs by avoiding returns. If you are a
new user and you are not sure about using the Alpha Nutrient formulas, be sure
to read the product information carefully. We recommend ordering a 500
Gram jar of the formula or a Starter Pack (which includes a 500 Gram jar) so
that you have complete information about formula use and smaller amount of the
formula to evaluate before you order a larger quantity. Please note all
discounted sales are final with no return privileges. In rare cases, we do
accept returns of unopened, undamaged formula jars within 10 days of shipment.
You must contact us by email and provide detailed information to request return
Warranty against Defects of Products The Seller warrants that the
Products are fit for their intended purpose when stored and used correctly. All
user information is posted online and should be read before an order is placed.
If the Buyer fails to notify the Seller within 5 days or the products are
already in use, the Products are deemed to have been accepted and cannot be
returned for credit.
There is no warranty expressed or implied pertaining to the use of
information supplied or the use of nutrients formulas. The Buyer accepts
responsibility for the proper storage and use of nutrient formulas and
will seek professional supervision whenever necessary.
Notification of Loss, Damage to, or Non Delivery of Goods or Packages The
carrier is responsible for any loss of damage to goods. In the event of any
damage that is obvious on delivery the Buyer must notify the Seller and the
Carrier immediately in writing, otherwise no claim can be entertained. At the
same time the Buyer must mark and/or make a reservation on the delivery note or
on a similar document upon receipt of goods and - if possible - have it
countersigned by the Carrier's driver.
- At Alpha Nutrition, we are dedicated to the helping
people find solutions for health problems. We emphasize self-help and apply the
best information available from basic science and medical studies. We supply
books and nutrient formulas as tools you can use to solve your health problems.
If you are interested in nutritional therapy,
consider ordering books and study the Alpha
Nutrition Program Or you can begin by ordering one of the
Alpha Nutrition Starter Packs that bundles books and formulas. Topics online are written by Dr.
Stephen Gislason are taken from his books, essays and blogs.
We encourage online readers to order eBooks rather than print books.
The cost of shipping printed books is increasing. eBooks are low cost with no
shipping charges. Downloads are immediate. eBooks are portable and can be sent
anywhere in the world with no shipping cost. eBooks are a good way to review a
book before you decide to buy a printed version. eBooks are printable, you can
copy selected texts and paste into a word processor.
Alpha Online receives orders thru our online store. Order and tracking
information is sent to you by email. We ship through the Post Office to
all destinations in Canada and the USA. To place an order
create an account or logon to your existing account.
To create a new account: Use your email
address as your user ID and enter a password. Complete your address information
and you have an account. Please double check that your entered your email
address correctly since all our correspondence with you is done by email.
Send email to
PayPal is a secure payment gateway that authorizes credit card
payment, usually within seconds of submitting your information. PayPal acts as a
secure payment gateway for Visa, MasterCard, Discovery or AMEX credit cards.
When your payment information is complete, you will receive an order
confirmation email from PayPal and from Alpha Nutrition Online. We usually ship your
order on the same or next business day. Prices are listed in Canadian Dollars.
US Costs are lower because of
a favorable exchange rate.
Pay Pal Information
GMail Problem Oct 2017
Gmail is the only email server that has blocked emails sent to you from the Alpha
Online store. Gmail blocks our notifications of order received, order status and
may block the download of eBooks. We suggest you use any other email address in
you Alpha Online Account and avoid using Gmail. If you order eBooks with a Gmail
account we will send you the eBooks as attachments to an email. The PDF
files are safe to open and to save on your hard drive.
You can contact Gmail to ask why they are blocking emails from Alpha Online. We
welcome suggestions you might have.
You will receive emails from Pay Pal and Canada Post's shipping details.
Your order information is private and confidential.
Secure Order Site
Order Alpha Education Books
Alpha Education Books: The books in this series address
important health issues and their solution. Everyone, who is interested in
Nutritional Therapy, will need a copy of the Alpha Nutrition Program. All books
can be downloaded as eBooks (PDF files).
Click the add to cart buttons to begin your order
for printed books for mail delivery to the USA and Canada. Click the Download buttons to
order eBooks for download.
Download Persona Books Catalogue
Nutrient Formulas for Meal Replacement
the complete nutrient set for meal replacement, nutrient supplementation and
the complete nutrient set except for fat with increased amino acids.
Alpha DMX the complete nutrient set except
for lipids (fat). DMX contains all vitamins, amino acids and minerals
Alpha AAX is the complete amino acid module.
Persona Digital publishes a series
of books on current topics in psychology, sociology, neuroscience and
philosophy. eBooks and can be downloaded to any destination on the planet.
Printed books and eBooks are ordered from Alpha Online. Printed books are
shipped only to Canada and the USA by postal services.
Nutritional Rescue Starter Packs Starter packs bundle books and
formulas to help you get started solving your health problems. The starter packs
are sold at discounts to make is easier and more affordable for you to learn
more and try out a formula. A copy of the Alpha Nutrition Program is included in
every starter pack.
Alpha Nutrition is a trademark and a division of Environmed
Research Inc., founded in 1984 at Vancouver, BC, Canada. Online Since 1995.
Experts in Self-Managed Care. Experts in Elemental Nutrient Formulas. We are
located on the Sunshine Coast in Sechelt, a ferry ride from West Vancouver.