When your order is shipped, you will receive  2 emails; one email from us and another email with tracking information from Canada Post. Click the tracking link to go to your shipment information. Save the tracking link so that you can locate your parcel if it does not arrive when you expect. The Canada Post tracking link provides information for all shipments going to addresses in the US and Canada. The US Post does not have tracking information online, but sends this information to Canada Post. Priority mail provides more detailed tracking information than expedited mail.

You will receive another e-mail notification as soon as a package is received by your local  Post Office.

All reports of non-delivery have been delivery problems at the customer's address.

If delivery was attempted and failed, then you and your local post office must interact to complete delivery.
The PO will leave a card inviting you to arrange a second delivery attempt or to pick up the parcel. 

Our order terms state: By placing an order, the Buyer warrants that the delivery address is complete and correct and that he or she will be available to receive the shipment or will delegate the responsibility of receiving the shipment to a responsible party.

The sellers obligation to deliver the order ends with delivery to the regional post office. All costs incurred by failed delivery to the address supplied by the Buyer will be paid by the Buyer. The seller accepts no responsibility for the cost of goods when delivery is refused by the buyer, lost by the Post Office, or for goods stolen or damaged. The buyer will receive ample notification by email of the order shipment and will also receive tracking information from Canada Post which applies to both Canadian and US deliveries.  

The seller accepts no responsibility for the cost of goods when delivery is refused by the buyer, lost by the Post Office, or for goods stolen or damaged.  All shipments are insured by the post office claims for loss or damage are may be paid by the post office following their investigation.

At Alpha Nutrition, we are dedicated to the helping people find solutions for health problems. We emphasize self-help and apply the best information available from basic science and medical studies. We supply books and nutrient formulas as tools you can use to solve your health problems. If you are interested in solving a health problem using nutritional therapy, consider ordering  books and study the Alpha Nutrition Program. Or you can begin by ordering one of the Alpha Nutrition Starter Packs that bundles books and formulas. Topics online are written by Dr. Stephen Gislason are taken from his books, essays and blogs. 

All Alpha Nutrition products and services are ordered online. We ship through the Post Office to all destinations in Canada and the USA. All correspondence about your order is done by email. Send email to support@alphanutrition.com.  All orders are completed with encrypted security. You order information is private and confidential. Secure Order Site  

Alpha Education Books: There are 19 books in this series that address important health issues and their solution. Everyone, who is interested in Nutritional Therapy, will need a copy of the Alpha Nutrition Program. See Alpha Education Books.

Persona Digital Online  All our books are also available in eBook  editions.  Go to Persona Digital Online to download eBooks and other digital documents. 

Nutrient Formulas for Meal Replacement  Alpha ENF  the complete nutrient set for meal replacement, nutrient supplementation and food holidays. Alpha PMX performance mix, the complete nutrient set except for fat with increased amino acids. Alpha DMX  the complete nutrient set except for lipids ( fat) and carbohydrate... all  vitamins, amino acids and minerals except sodium.

Special Nutrient Formulas, Medical Foods  Alpha BMX "Brain Food" is a complete nutrient set minus fat designed for therapeutic brain nutrition.  Alpha OMX  bone minerals plus Vitamin D - nutrients most important for bone growth and maintenance. Alpha AAX is the complete amino acid module.

Nutritional Rescue Starter Packs Starter packs bundle books and formulas to help you get started solving your health problems. The starter packs are sold at discounts to make is easier and more affordable for you to learn more and try out a formula.  A copy of the Alpha Nutrition Program is included in every starter pack. Starter Pack Details   |  Professional Starter Pack

Alpha Nutrition is a trademark and a division of Environmed Research Inc.,  founded in 1984 at Vancouver, BC, Canada. Online Since 1995. Experts in Self-Managed Care. Experts in Elemental Nutrient Formulas. We are located on the Sunshine Coast in Sechelt, a ferry ride from West Vancouver.  Alpha Online can be reached using one of 3 URLS - www.nutramed.com| www.alphanutrition.com and www.alphanutrition.ca